FAQs
Answers to Your Technical Questions
Find answers to common questions about bXperts, our technical resources, services, project capabilities, and global coverage. For a specific equipment or project requirement, contact our team.
About bXperts
Learn more about who we are, what we do, and where we operate.
What does bXperts do?
bXperts is the extension manufacturers and OEMs call on to fill the service, project, and engineering gaps they can’t cover themselves.
With 150+ specialized technicians supporting operations in more than 20 countries, we provide technical resources and expertise ranging from individual field service assignments to multidisciplinary industrial projects.
With 150+ specialized technicians supporting operations in more than 20 countries, we provide technical resources and expertise ranging from individual field service assignments to multidisciplinary industrial projects.
Where is bXperts located?
bXperts is headquartered in Atlanta, Georgia, USA, with additional offices in Aguascalientes, Mexico; Dublin, Ireland; and Dubai, UAE.
Our international structure supports customers across the Americas, Europe, and the Middle East.
Our international structure supports customers across the Americas, Europe, and the Middle East.
What are the main services bXperts provides?
Our services include Field Service Support, Manufacturing Support, Preventive & Corrective Maintenance, Automation & Electrical Services, Mechanical & Electrical Installations, Industrial Piping, and Retrofits & Overhauls.
We also provide engineering and project capabilities including equipment integration, line relocations, line upgrades, turnkey installations, greenfield projects, equipment positioning, operational efficiency audits, and 3D LiDAR scanning.
We also provide engineering and project capabilities including equipment integration, line relocations, line upgrades, turnkey installations, greenfield projects, equipment positioning, operational efficiency audits, and 3D LiDAR scanning.
Where does bXperts provide services?
bXperts supports operations in more than 20 countries across the Americas, Europe, and the Middle East.
Our teams can mobilize internationally depending on the technical requirements, resource availability, and project location.
Our teams can mobilize internationally depending on the technical requirements, resource availability, and project location.
Does bXperts work with manufacturers and OEMs?
Yes. bXperts supports both OEMs and end-users/manufacturers.
For OEMs, we can extend field service and project capacity. For manufacturers, we provide technical resources and project support across equipment, production lines, and industrial facilities.
For OEMs, we can extend field service and project capacity. For manufacturers, we provide technical resources and project support across equipment, production lines, and industrial facilities.
How many technicians does bXperts have?
bXperts has 150+ specialized technicians across mechanical, electrical, automation, field service, and other technical disciplines.
Technical resources are matched to the equipment, location, and requirements of each assignment.
Technical resources are matched to the equipment, location, and requirements of each assignment.
Technical Support & Equipment
Get answers about our technical support capabilities and the equipment we work with.
Can bXperts provide short-term and long-term technical support?
Yes. bXperts can provide technical resources for short-term assignments, planned shutdowns, commissioning and start-up activities, production peaks, temporary resource gaps, and ongoing technical support.
The appropriate support model depends on the equipment, scope, schedule, and resources required.
The appropriate support model depends on the equipment, scope, schedule, and resources required.
What types of equipment does bXperts support?
Our teams have experience across blow molding, extrusion molding, injection molding, filling, capping, labeling, conveying, packing, palletizing, inspection, and other production equipment.
Our equipment experience includes platforms from Sidel, Krones, KHS, Zalkin, Husky, SACMI, Serac, and many other industrial OEMs.
Explore Equipment Expertise →
Our equipment experience includes platforms from Sidel, Krones, KHS, Zalkin, Husky, SACMI, Serac, and many other industrial OEMs.
Explore Equipment Expertise →
Can bXperts support different shifts and shutdown schedules?
Yes. Technical support can be planned around production schedules, shutdown windows, shift requirements, and project execution needs, depending on resource availability and the scope of work.
Projects & Getting Started
Find answers about our project capabilities and how to engage our team.
Can bXperts manage complete industrial projects?
Yes. Depending on the scope, bXperts can coordinate projects from engineering and planning through installation, integration, commissioning, and production start-up.
We can also support an individual project phase or technical discipline when complete project delivery is not required.
We can also support an individual project phase or technical discipline when complete project delivery is not required.
What information should I provide when requesting support?
Where possible, provide the equipment manufacturer and model, facility location, type of work required, preferred dates or project schedule, and a brief description of the technical requirement.
For larger projects, drawings, layouts, equipment information, or photos can also help our team evaluate the scope.
For larger projects, drawings, layouts, equipment information, or photos can also help our team evaluate the scope.
What industries does bXperts support?
bXperts supports Packaging, Food & Beverage, Brewing, Oil & Energy, Automotive, and Pharmaceutical manufacturing environments, among others.
Our capabilities are not limited to these sectors. If your requirement involves industrial equipment, technical services, or engineering expertise, our team can evaluate the scope.
Our capabilities are not limited to these sectors. If your requirement involves industrial equipment, technical services, or engineering expertise, our team can evaluate the scope.
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